Personal Information Treatment Policy

"WOOWON Holdings (also referred to as “Company”, “we”, “us”, or “our”) ranks the personal data protection for our customers as a top priority in compliance with the “Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.” In this Privacy Policy, the Company will provide customers (also referred to as “you” or “your”) with detailed information on how and where we use your personal data that we have collected and which measures are taken to protect your privacy. If this Privacy Policy is to be amended, revised or altered, a notification will be sent or posted on the website.

This policy is effective from December 15, 2020.

Items of Personal Information Collected

Our company collects the following personal information for recruitment information, etc.
Collection items
Name, contact number, email, title, inquiry details, cookies, etc.

How personal information is collected
Homepage (Inquiry)

Purpose of collection and use of personal information

Our company collects personal information for the following purposes
Fulfillment of service provision contracts and calculation of charges
Provision of content, purchase and payment, delivery of goods, sending of bills, authentication of financial transactions, and financial services

User management
Verification of identity, personal identification, prevention of misuse by unauthorized users, confirmation of registration intent, age verification, handling of complaints, and delivery of notifications

Utilization for marketing and advertising
Transmission of advertising information, such as events, understanding user access frequency, and statistical analysis of service usage by users

Period of possession and use of personal information

In principle, once the purpose of collecting and using personal information has been achieved, the information will be promptly destroyed. However, if there is a need to retain it in accordance with relevant laws and regulations, the company will retain user information for a certain period as prescribed by such laws and regulations.
- Lists to be preserved: Payment records
- Basiss for preservation: Records related to contracts or subscription withdrawals Preservation Period: 3 years
- Preservation Period: 3 years
- Records of contracts or subscription withdrawals: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of consumer complaints or dispute resolution: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

Procedures and methods for the destruction of personal informatio

In principle, the company will promptly destroy the information after the purpose of collecting and using personal information has been achieved.
The destruction procedures and methods are as follows
Destruction procedure
The information provided by the user for user registration and other purposes will be transferred to a separate database (or a separate document box for paper) and stored for a certain period of time in accordance with internal policies and other relevant laws and regulations (refer to the retention and use period) before being destroyed
Personal information transferred to a separate database will not be used for any purpose other than retention, unless required by law.

Method of destruction
- Personal information stored in electronic file format is deleted using a technical method that makes it impossible to recover the record.

Personal information disclosure

The company strictly adheres to not disclosing the user's personal information to external parties. However, there are exceptions in the following cases.
- In the case of users have given prior consent
- In cases where there is a request from an investigative agency in accordance with the provisions of laws and regulations, or in accordance with the procedures and methods prescribed by laws for the purpose of investigation;

Outsourcing of collected personal information.

Our company operates by entrusting the operation to an external professional company as outlined below to carry out the service.
- Consignment recipient: Threeway Corporation
- Details of entrusted tasks: Website and system management.

Rights, duties, and methods of exercising rights for information subjects and legal representatives

The information subject may exercise the following rights related to the protection of personal information at any time with the company
Department in charge of customer service: Customer Support Department.

1. Personal Information Access Request
2. Requesting correction in case of any errors, etc.
3. Deletion Request
4. Request for processing suspension
※ In the case of children under 14 years of age, the legal guardian has the right to access or modify the child's personal information, as well as the right to withdraw consent for collection and use

Installation, operation, and refusal of automatic collection devices for personal information.

The company regularly stores and retrieves your information using "cookies" and similar technologies. A cookie is a small text file that is sent to your browser by the server operating the company's website and is stored on your computer's hard drive. The company uses cookies for the following purposes.
▶ What is a cookie?
Cookies are small text files that are sent to the user's browser by the server used to operate the website and stored on the user's computer.

▶ Purpose of using cookies, etc.
Cookies are used to store user preferences and provide a faster web environment, as well as to improve services for convenient use. This allows users to easily access and use the service.

▶ How can you refuse to collect cookies?
Users have the option to choose whether to install cookies. Therefore, users can either allow all cookies by adjusting the settings in their web browser, or choose to be prompted for confirmation each time a cookie is saved, or even refuse to save all cookies. However, it should be noted that refusing to install cookies may result in inconvenience while using the web and may cause difficulties in accessing certain services that require login.

▶ Examples of setup procedures
1) For Internet Explorer: Go to the top of the web browser, click on the Tools menu, then select Internet Options, Privacy, and Settings.
2) For Chrome: Settings menu on the right side of the web browser > Show advanced settings at the bottom of the screen > Content settings button for personal information > Cookies.

Personal information complaint services

The Company has designated the department in charge and a person who acts as a Chief Privacy Officer to take responsibility of protecting personal information and resolving any related complaints.
Customer Service
Tel : +82-2-3283-6000/6009/9000
Email : ebis@woowon.holdings

Chief Privacy Officer (CPO) : JAE WON KIM
Tel : +82-2-3283-6000/6009/9000
Email : ebis@woowon.holdings

If you have a complaint regarding your personal information, such as a privacy infringement, arising out of the services you have used from the Company, you can report the matter to the CPO or relevant department at any time.
We will promptly and appropriately respond to your report.
1. Privacy Infringement Report Center: call 118 or visit www.1336.or.kr
2. OPA PRIVACY: call +82-2-580-0533 or 0534, or visit http://www.eprivacy.or.kr
3. Cyber Crime Investigation Unit, Supreme Prosecutor’s Office: call +82-2-3480-3600 or visit icic.sppo.go.kr)
4. Cyber Bureau of Investigation, National Police Agency: call +82-2-392-0300 or visit www.ctrc.go.kr.
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